I agree with your article completely. It is to the Linux community's advantage the more the user base grows-- the more users, the more hardware and software will be made to work with linux out of the box. Sure, it's fun to overcome the challenge of making something that wasn't specifically designed for Linux to work anyway, but it is also cool when things just work from the get-go. Linux's user base grows because it is a great OS, but think how much faster it would grow if we all worked to be good representatives of the Linux world and eschewed the air of superiority. And yes, I have slipped into the "no Windows for me" arrogance trap myself.

C'mon, isn't the ego boost of knowing how to do something on a computer better than someone else a bit of a Pyrrhic victory? It is something of an admission that you have spent more time on your computer to the exclusion of other important areas of life. I pour many hours into fiddling on computers and thus know more than a casual user, but that casual user may know more about, say, car repair, American history or what have you than I.

My point is I learned about Linux from reading about the experiences of others and learning from the more knowledgeable. Now it is incumbent upon me to share my knowledge with others. It is a great thing that a community of enthusiasts and professional software developers donating their time have created such a superior OS. I am thankful that the vast majority of the community is gracious with spreading the wealth.